Posted on: January 2, 2023, 11:06h.
Final up to date on: January 2, 2023, 01:48h.
Harrington Raceway & On line casino in Delaware reopened for enterprise simply in time for Saturday’s New Yr’s Eve festivities. However the property — owned by the Delaware State Truthful — is in any other case retaining quiet on the latest technical disruptions that compelled the racino to droop its operations final week.
Harrington Raceway & On line casino is closed due to a technical disruption on Dec. 29, 2022. The Delaware on line casino reopened forward of New Yr’s Eve, however patrons largely stay at the hours of darkness in regards to the latest working glitch that compelled the enterprise to quickly shut. (Picture: WBOC)
Harrington closed abruptly on Tuesday, Dec. 27. The harness racetrack and on line casino stated on social media that the property had shuttered due to unspecified “technical difficulties.”
No additional particulars have been offered, most critically for patrons being whether or not their private info was compromised. After remaining darkish for greater than 72 hours — with little to no info being made obtainable to the general public — the on line casino reopened at 10 a.m. EST on Dec. 31.
“Thanks in your endurance,” a discover posted on Harrington’s social media learn. “New Yr’s Eve festivities will likely be celebrated as deliberate.”
The on line casino stated it’ll honor free play and different comps that expired on the finish of 2022 via Jan. 31.
Buyer Outrage
Harrington Raceway & On line casino is certainly one of three business casinos in Delaware. The gaming ground is supplied with about 1,400 slot machines, 30 desk video games, and a 100-seat poker site. Harrington additionally affords sports activities betting via the Delaware Sports activities Lottery.
Harrington is the smallest of the three casinos when it comes to annual income. The racino generated gross gaming income of $99 million from its slot machines in 2021, and about $10.4 million from its desk video games.
Harrington’s choice to maintain the small print surrounding its tech points from the general public has precipitated some backlash and unease amongst its clients. With casinos being prime targets for hackers, many are questioning if their bank card info, Social Safety quantity, or different confidential info was illegally obtained.
Harrington has dealt with this so extremely poorly,” commented Fb person Carolina H. “Not even acknowledging it on this web page for days, giving very restricted info.”
“They should inform the gamers of how compromised we’re. And if our info was hacked,” added Angela D. on the Harrington Fb web page.
“Not stunned. These hackers are getting higher at hacking than the safety specialists can sustain with,” opined Robin M., who claims to have labored in cybersecurity.
Ongoing Points
Harrington reopened forward of New Yr’s Eve. However patrons who visited the on line casino over the weekend encountered ongoing issues. The on line casino’s Fb followers stated they skilled troubles with some machines accurately studying their Gamers Membership playing cards.
I went on Saturday and was unable to make use of my comp {dollars},” stated Granny R., who’s a Harrington “Prime Fan” as designated by Fb. “This was not my fault.”
Suzi N. stated she, too, couldn’t use her Gamers Membership card on Saturday. Kelly H. stated not one of the on line casino’s ATM machines or voucher redemption kiosks have been working correctly over the vacation weekend.
